Delivery & Returns
Orders are dispatched Monday to Friday on a standard delivery service unless otherwise specified.
We offer the following delivery options:
- Standard UK delivery: 2-3 working days — £4.95
- Next-working-day delivery — £7
- Delivered next working day if you order before 11:30am Monday- Friday
- Orders placed on Friday will be delivered on Monday
- Orders placed over the weekend will be delivered on Tuesday
- Please get in touch by emailing firstname.lastname@example.org if you require a Saturday U.K. delivery
When your order has been dispatched a DPD tacking number will be sent to the email or mobile number that you have provided.
Delivery updates can be tracked at www.dpdlocal.co.uk using your tracking number. If you entered your mobile number at the time of your order, you will also receive regular text updates.
DPD will deliver between 9-6pm. All orders are sent on a signed for service. If you are not available, you can select a more suitable delivery date, ask for this to be left with a neighbour or opt to collect your order using your tracking number and the following link: www.dpdlocal.co.uk
Delivery times to addresses outside the U.K. are not guaranteed.
International Standard items are tracked with Royal Mail when leaving the U.K, and can then be tracked with the national post service once outside the U.K. International Shipments sent with DPD can be track via the following link: www.dpdlocal.co.uk
Handling and custom fees may apply to packages sent outside the E.U. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.
DELIVERY ADD ONS
Purchases do not arrive with our premium gift boxes. Please add this at checkout should you wish to add our gift packaging.
EXCHANGE & REFUNDS